Frequently Asked Question

Are all Rose & Reagan pieces handmade?
Yes! Each Rose & Reagan piece is handmade with care. Because our jewelry is handmade and many of our beads have their own unique characteristics, slight variations in color, pattern, and placement may occur. We think that's part of what makes each piece special.

What size are your bracelets?
Bracelet sizing is listed in each individual product description. Many of our bracelets measure approximately 6.5–7 inches. Please check the product details before ordering to make sure the size is right for you.

What length are your necklaces?
Necklace lengths vary by design. The exact length is included in each product listing so you can find the piece that works best for you.

How long will it take for my order to ship?
Please allow 3–5 business days for your order to be processed and prepared for shipping. Once your order ships, you'll receive tracking information.

Can I return or exchange an item?
Yes. Please contact us within 7 days of delivery to request a return or exchange. Items must be unworn, unused, and in their original condition. Buyers are responsible for return shipping costs. Please see our Shipping & Returns page for complete details.

How should I care for my jewelry?
To help your jewelry stay beautiful, keep it away from water, perfumes, lotions, and harsh chemicals. Store it in a clean, dry place and handle it gently. Visit our Jewelry Care page for more information.

Do you offer custom or personalized pieces?
Because Rose & Reagan pieces are handmade, we'd love for you to reach out through our Contact Us page to ask about custom or personalized requests. Availability may vary depending on the design and materials.

What if my order arrives damaged or incorrect?
Please contact us as soon as possible if something isn't right with your order. We may ask for a photo of the item and packaging so we can help resolve the issue.

How can I contact Rose & Reagan?
You can reach us through our Contact Us page. We'd be happy to help with questions about products, sizing, orders, or anything else you need.

One thing I especially like here

I kept the custom-order question somewhat open-ended rather than promising that you accept every custom order. That gives you flexibility as your business grows.